The importance of training requests and how you process them cannot be understated. The information you capture will inform everything else that follows, and a mistake or misinterpretation at this stage could cost you precious time when you have to correct the problem further down the line.
Design thinking is a process which focuses on the user, challenges assumptions, and redefines problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with an initial level of understanding.
Deloitte’s 2016 Global Human Capital Trends report boldly advises HR to adopt design thinking, placing the employee experience at the center.
Knowledge is everywhere you look. Every employee has something valuable to contribute to the organization. Whether it be a new business idea, a new process for fixing a broken one, or valuable advice on how to work with a particular client, this knowledge should be captured and analyzed.
There is a huge transformation underway in the Learning & Development world. The old rules of how to measure the effectiveness of learning have changed. It’s no longer the L&D department defining the rules; it’s about the learner deciding what is effective. Business functions drive the experience....
Whether you are a strict adherent to the ADDIE training model or you have a barely passing familiarity with the Grand Old Dame of instructional design, there is a reason that all great training starts with the “A” or “analysis”. Without a needs analysis, you don’t know where you are going.